Privacy Policy

About this policy

This policy applies only to DaytonGrowthCo’s Review Momentum Program, including the client portal, review-request emails and text messages, support features, and related onboarding and reporting. It does not describe unrelated DaytonGrowthCo products or services.

Who is involved

DaytonGrowthCo operates Review Momentum for participating businesses. Those businesses decide which eligible customers receive a request and are responsible for the customer information they provide. When we process customer information for a participating business, we do so to provide the program for that business.

Information we process

• Account and business information: names, work email addresses, phone numbers, locations, logos, business identity details, authorized representatives, and portal permissions.
• Customer and service information: customer names, email addresses, phone numbers, location, and limited service-event information needed to determine when an approved request may be sent.
• Messaging and response information: message content, delivery status, replies, opt-outs, link selections, contact requests, and support communications.
• Review destinations: verified Google Business Profile and Facebook Page links and the business’s private contact destination.
• Billing and provider records: subscription, invoice, payment-status, and usage records. Payment card details are handled by Stripe and are not stored in the Review Momentum database.
• Technical information: device, browser, IP address, timestamps, security logs, and similar information used to operate and protect the service.

How we use information

• Set up and administer each business workspace.
• Connect approved customer systems and identify eligible service events.
• Send, deliver, and measure review-request emails and text messages.
• Route customers to verified public review destinations or the business’s private contact option.
• Create follow-up cases and notify the business when a customer asks for direct help.
• Honor opt-outs, prevent duplicate or inappropriate outreach, enforce quiet hours, and investigate delivery failures.
• Provide support, billing, security, auditing, reporting, and service improvements.

Text messaging and consent

Participating businesses must provide Review Momentum with eligible contacts and a lawful basis to send the configured messages. Message frequency varies. Message and data rates may apply. Recipients may reply STOP to opt out and HELP for help. We do not sell or share mobile numbers or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes.

Public reviews and private contact

Every eligible recipient receives the same configured choices regardless of expected sentiment. Selecting Google or Facebook opens that provider’s public review experience. Selecting the private contact option opens the destination chosen by the participating business and creates a follow-up record for the business. DaytonGrowthCo does not publish a review on a customer’s behalf.

Service providers

We use service providers to operate Review Momentum, including hosting and database services, Stripe for payment processing, Resend for email delivery, Twilio for text messaging, and Google services for business-profile discovery. These providers process information under their own terms and privacy commitments as needed to perform their services.

Retention and security

We keep information for as long as reasonably necessary to provide the program, maintain required business and security records, resolve disputes, and meet legal obligations. We use administrative, technical, and organizational safeguards designed to protect information, but no system can guarantee absolute security.

Your choices

Email recipients may use the unsubscribe link in any review-request email. Text recipients may reply STOP. Account users may update workspace information in the portal or ask us to correct or delete information, subject to contractual and legal retention requirements.

Contact us

Questions or privacy requests for Review Momentum may be sent to support@daytongrowth.co. Customers may also contact the participating business identified in the message they received.